How Do You Choose the Right Vendor
for Your Financial Institution’s Website?

Searching for a new web hosting provider, website designer, or web developer can be a daunting task for any business. However, the task can be more difficult for a credit union, because of federal and state regulations that financial institution websites must meet. It’s critical that a credit union makes sure their website vendor ticks all the critical boxes before signing a contract.

Download a FREE Website Vendor Evaluation Checklist for Credit Unions

Our simple checklist will make the daunting task of evaluating website vendors as simple as it can get. It takes not more than 5 minutes to complete and it includes all the crucial criteria one should evaluate before making a final decision.

CUWebsite® Services - ESSENTIAL Vendor Checklist Now!

Project Management

Whether you’re redesigning your site or moving your credit union website to a new web hosting service, you’ll want to have a clear understanding of the vendor’s process and workflow. This should include a detailed outline and schedule for deliverables. Be sure to discuss who will create and provide content and identify the key stakeholders responsible for reviewing and approving each step of the process. Good project management guarantees the website vendor can complete the job smoothly and on time.

Communication

Once your website goes live, you and the vendor should agree on expectations for communication and support. To avoid frustration when issues arise, ask the vendor about the preferred method of communication, availability, and average response time. Because credit union members rely on online access to their account information 24/7, open communication with website vendors is critical to ensure the website never goes down.

Sustainability and Growth

If your business goal is to increase your member base, you’ll need a credit union website that can grow with you. Your credit union website designer or developer must be able to adapt your website as technology and member needs evolve. Your web hosting service should have the resources to accommodate changing speed and space requirements. Plan for your future now so that you won’t spend more time or money on finding new website vendors later.

member Testimonials

Member testimonials and reviews can provide very helpful insight into what you can expect from a website vendor. Most companies post testimonials from satisfied members on their websites. Because people post complaints or issues on a company’s social media account or Google, you can see how the vendor addresses problems. Look for members similar to your credit union to determine if the website vendor will be a good fit.

NEW Websites for Credit Unions at Affordable Prices.

Over the years, we have leveled the playing field for hundreds of financial institutions by creating world-class websites for them at a price they can afford. Today, we’re taking it one step further for community banks. We will create your new website, or host your existing website at a reduced price based on your asset size.

This makes our services even more affordable for any size credit union.

Our secure SOS1 hosting service meets the guidelines of the FFIEC and for 23+ years, we’ve never experienced a security issue.

CUWebsite® Services provides ADA-compliant credit union website design, website development, and SSAE 16 / SSAE 18 compliant secure hosting for credit unions.
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How Do You Choose the Right Vendor for Your Financial Institution’s Website?